CORRECTIVE MECHANISM


Notwithstanding the fact that we are the leading distributor & supplier of all kind of electrical products, we are always open to suggestions and corrective mechanism. We had asked for feedback from our customers regarding quality of products & service, we render to them to make self-evaluations; effected corrective measures; and improved service quality up to customers' satisfaction.

During the prestigious last 2 decade of our operations, we conveyed thanks to all of our major clients for their valued patronage and invited their suggestions, if any, regarding the quality of our products & service. Our endeavor was to apply the satisfactory service measures, wherever needed.

Some clients suggested us to expand our services to specific new destinations. We implemented the said suggestions by opening new branches at the required locations. Majority of our clients found our service satisfactory and they admired our activity of inviting suggestions. There also were a few critical feedbacks, which have been evaluated by us in a positive way only to implement better policies to counter the criticism, thereby strengthening our relations with the clients. This type of activity boosts up our business relationship and encourages us to provide better and better services to clients' satisfaction. Please feel free to give your valuable inputs with regard to our service levels in terms of supplies and quality of materials.












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